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These Terms of Use (“Terms”) form an agreement between you and PeachPixel LTD (“we,” “us,” or “our”), a company registered in the United Kingdom with its registered address at 128 City Road, London, EC1V 2NX, United Kingdom. They govern our mobile applications, games, related online features, support services, and website at peachpixel.cc (together, the “Services”), including products released under separate product names.
By downloading, installing, accessing, or using the Services, you accept these Terms. If you do not accept them, do not use the Services. Please also read our Privacy Policy. Specific features may carry additional terms disclosed before you use them. These Terms serve as the end-user license agreement for our applications unless we supply a separate agreement for a particular application.
Your statutory rights remain protected. Nothing in these Terms removes consumer rights, privacy rights, or remedies that applicable law does not allow you to waive. Any restriction, disclaimer, or waiver below applies only to the extent legally permitted. Section 20 contains an arbitration agreement and a class action waiver for users in the United States and Canada, subject to local law.
TABLE OF CONTENTS
1. Scope and key terms
2. Eligibility and age requirements
3. Application license and ownership
4. Accounts and security
5. Acceptable use and community rules
6. Devices, updates, and availability
7. Privacy and device permissions
8. Purchases, billing, and refunds
9. Virtual currency and virtual items
10. Subscriptions and free trials
11. Consumer cancellation rights
12. User content and permissions
13. Moderation and other users
14. Advertising and third-party services
15. Promotions, rewards, and offers
16. Feedback and intellectual property complaints
17. Suspension, termination, and deletion
18. Warranties and liability
19. Responsibility for third-party claims
20. Dispute resolution and arbitration
21. Governing law and courts
22. Additional terms for Apple applications
23. Changes and general provisions
24. Contact and notices
1. Scope and key terms
These Terms cover both free and paid Services. A provision about accounts, purchases, subscriptions, social features, or virtual items applies only when the relevant Service offers that feature; it does not promise that every application includes it.
- Account: a profile or account used to access a Service, including a profile connected through a supported platform.
- Virtual Items: digital game currency, coins, tokens, points, consumables, and other in-game items or entitlements.
- User Content: material you submit or share through a Service, such as a profile image, message, review, or uploaded file.
- Additional Terms: rules for an individual application, subscription, competition, promotion, community feature, or other feature that we identify as part of this agreement.
- Related Parties: our parent companies, subsidiaries, entities under common ownership, and our and their officers, directors, employees, agents, consultants, licensors, distributors, and service or content providers.
Additional Terms supplement these Terms. Unless expressly stated otherwise for a particular feature, these Terms prevail over conflicting Additional Terms. Our Privacy Policy governs the handling of personal information. Mandatory law and applicable app store usage rules take priority over conflicting provisions of this agreement.
2. Eligibility and age requirements
Our Services are intended for users aged 16 or older, consistent with our Privacy Policy. You must meet any higher age requirement stated for a particular application or required where you live. If you are under 18 or the legal age of adulthood in your country, your parent or legal guardian must review and accept these Terms on your behalf and supervise your use, including purchases. Parental permission does not override the minimum age requirement.
You must have the legal capacity, or valid guardian authorization where allowed, to enter this agreement. Do not use the Services if you have previously been banned without our permission to return, are a convicted sex offender, or are prohibited by applicable sanctions, export controls, or other laws from receiving the Services. Provide your actual age when requested and do not bypass age checks.
3. Application license and ownership
While you comply with this agreement, PeachPixel LTD permits you to install and use our applications on supported devices you own or control and access related Services for lawful, personal, non-commercial purposes. This license is limited, non-exclusive, revocable, non-transferable, and non-sublicensable, subject to applicable store rules and any rights required by law.
The applications and their code, designs, graphics, audio, trademarks, documentation, and other materials belong to PeachPixel LTD or their respective licensors. We retain all rights not expressly granted. Downloading an application or paying for a feature gives you permission to use it, rather than ownership of its intellectual property.
Do not resell, rent, distribute, sublicense, or commercially exploit the Services; remove ownership notices; or copy, modify, reverse engineer, decompile, or create derivative works from them, except where applicable law or a relevant open-source license expressly permits it. Separate notices and licenses supplied with open-source components govern those components.
Accounts and Virtual Items are licensed access entitlements, not property you can sell or transfer. We retain control of these entitlements without claiming ownership of your personal information or User Content.
4. Accounts and security
Some Services work without registration; others require an Account or a supported Apple, Google, or other platform account. Give accurate, complete information and keep it current, including your contact details. Information supplied to us is handled under our Privacy Policy; information supplied to a platform is also governed by that platform’s policies.
Keep login credentials confidential, protect your device and linked accounts, and do not share, sell, or lend your Account. You are responsible, to the extent permitted by law, for activity and purchases made through it, including activity by people you allow to use it. Report suspected theft, fraud, or unauthorized access promptly to support@peachpixel.cc. This does not remove protections for unauthorized payments that the law or your payment provider gives you.
Security cannot be guaranteed against every threat. Use available device security and parental controls, and keep copies of important material where the application permits this. We may request reasonable verification before restoring access, changing account details, or processing deletion requests.
5. Acceptable use and community rules
Use the Services lawfully and respect other users. These rules apply wherever an application allows interaction or submissions, together with any additional community rules displayed in that application. You must not:
- Harass, threaten, bully, impersonate, exploit, or discriminate against anyone; post unlawful, hateful, sexually exploitative, or otherwise abusive material; or disclose another person’s private information without permission.
- Infringe intellectual property, privacy, contractual, or other rights, or submit material you are not authorized to use.
- Cheat, manipulate scores or rewards, exploit bugs, use unauthorized bots or automation, or interfere with the fair operation of a game or feature.
- Upload malware, disrupt servers or networks, bypass security or payment systems, gain unauthorized access, or extract data through unauthorized scraping.
- Send spam, run scams, advertise without permission, conduct unauthorized commercial activity, or misuse customer support or reporting tools.
- Buy, sell, trade, or transfer Accounts or Virtual Items outside a mechanism we expressly provide, or help another person evade restrictions or a ban.
Comply with applicable app store, social network, and network provider terms as well. We may investigate violations, remove content, restrict features, or suspend access as described in Section 17. Interference with the Services can also give rise to civil or criminal liability.
6. Devices, updates, and availability
You supply the compatible device, operating system, internet connection, and any required platform account. You pay your own data, roaming, network, and store-related charges. Features may vary by device, application version, region, or platform; we do not promise availability on every device or in every location.
We may issue patches or updates, require a supported version, and stop supporting older versions. Updates may install automatically where your device and platform settings allow. Some features need an internet connection, and local progress or purchases may not transfer between devices or platforms unless we expressly support that transfer. Use available backup, account-linking, or purchase-restoration features as instructed.
We may change, suspend, or discontinue a Service or feature for operational, security, legal, or business reasons. Where required by law, we will give notice, explain material changes, and provide any applicable cancellation or refund rights. A discontinued feature may lose its functionality or associated entitlements. No compensation is due solely because of a change or discontinuation unless required by law, the purchase terms, or applicable store policy.
7. Privacy and device permissions
Our Privacy Policy describes the information we collect, why we use it, how it is shared, and your choices and rights. Please read it before using the Services. Acceptance of these Terms does not replace consent where the law requires a separate choice, including for certain advertising or tracking activities.
A feature may request access to device functions such as notifications, photos, or other permissions. You can manage permissions in your device settings; refusing or withdrawing permission may affect the relevant feature. Third-party services have their own privacy practices.
8. Purchases, billing, and refunds
Applications may offer paid downloads, premium features, Virtual Items, or subscriptions. Before confirming a purchase, review its description, price, currency, billing period, and applicable taxes. You authorize the relevant seller or payment provider to charge the selected payment method and must have permission to use it. You are responsible for applicable fees and taxes associated with authorized purchases on your Account.
For purchases through Apple, Google Play, or another platform, the platform’s checkout, payment, and refund rules apply. The seller and payment processor are identified at checkout or on your receipt; PeachPixel LTD is not a party to a separate agreement between you and a platform. We do not control a platform’s payment methods or refund decisions. Direct purchases, if offered on peachpixel.cc, use the methods and terms shown at checkout.
A direct order is an offer to obtain the described access or license. We accept it when we make the purchased entitlement available or collect payment, whichever happens first. Supply may begin immediately after acceptance. Keep your receipt and check confirmation details promptly. We may retain transaction records to administer purchases, resolve questions, and meet legal obligations.
Except where applicable law, the relevant store policy, or the purchase terms provide otherwise, completed purchases are final and unused entitlements do not qualify for a cash refund. This includes purchases funded with third-party virtual currency. Statutory remedies for faulty, unavailable, or misdescribed digital content remain available. For billing assistance or delivery problems, contact support@peachpixel.cc and the platform that processed the payment, where appropriate.
We may change prices for future purchases. A price change does not retrospectively change a completed order; changes to subscription prices are addressed below.
9. Virtual currency and virtual items
Virtual Items, whether earned, awarded, or purchased, provide a limited right to use a digital feature within the relevant Service. They are not money, a bank deposit, stored monetary value, or a claim to a cash balance. They cannot be redeemed for real money or exchanged outside the Service unless we expressly offer a lawful redemption feature.
Do not sell, gift, trade, sublicense, or otherwise transfer Virtual Items for money or other value outside an authorized in-Service feature. We do not recognize unauthorized transfers, and attempts to make them may result in suspension or termination.
We may adjust the availability, functionality, or permitted use of Virtual Items, subject to applicable consumer rights. Your ability to use them depends on the continued availability of the relevant Service and your compliance with these Terms. Unused Virtual Items generally lapse when an Account is closed or the relevant Service ends, without reimbursement unless the law, store policy, or purchase terms require it.
10. Subscriptions and free trials
Where offered, a subscription provides the benefits described on its purchase screen for the stated billing period, which may be weekly, monthly, yearly, or another disclosed interval. By confirming an automatically renewing subscription, you authorize recurring charges at the disclosed price until you cancel or the subscription is ended. Billing starts when stated at checkout; subscription access may begin immediately.
Automatic renewal and trials. An automatically renewing plan continues for successive billing periods unless canceled before the applicable renewal deadline. A free or discounted trial converts to the disclosed paid plan at the end of the trial unless canceled in time. Trial eligibility, duration, and any effect of switching to a paid plan on unused trial time are shown with the offer and governed by the platform’s rules.
How to cancel. Cancel through the account or provider that billed you:
- Apple: on iPhone or iPad, open Settings, select your name, then Subscriptions, select the subscription, and follow the cancellation option. Cancel a trial at least 24 hours before it ends. See Apple’s subscription cancellation instructions for current details and regional exceptions.
- Google Play: open Google Play using the purchasing account, go to Payments & subscriptions, then Subscriptions, select the plan, and cancel before renewal. See Google Play’s subscription cancellation instructions.
- Direct or other purchases: use the cancellation method in your purchase confirmation or billing settings. Contact support@peachpixel.cc if you need help identifying it.
Deleting an application or requesting Account deletion does not itself cancel a platform subscription. Cancel with the billing provider separately. Cancellation normally prevents the next renewal and leaves paid access available until the end of the current period; trial access may end earlier under the platform’s terms. No partial-period refund or credit is provided unless required by law, platform policy, or the applicable offer.
Renewal prices may change with advance notice and any consent required by law or the platform. The amount charged in your local currency is the amount shown by the seller; exchange rates and taxes may affect charges where disclosed. Charges use the payment method registered with the billing provider, including any replacement method you authorize. Promotional bonuses are separate from recurring subscription benefits unless the offer expressly says otherwise.
11. Consumer cancellation rights
If you are a consumer in the United Kingdom, European Union, or another location with mandatory withdrawal rights, those rights apply despite any statement that purchases are final. Where applicable, the initial withdrawal period is 14 days from entering the purchase agreement.
For digital content supplied immediately, a withdrawal right may end once supply starts only if you have given the legally required express consent to immediate supply, acknowledged the loss of that right, and received any required confirmation. Agreeing to these Terms alone does not satisfy those separate requirements.
For a service subscription started during the withdrawal period at your express request, you may still withdraw where the law permits. Any deduction for service already supplied must be lawful and proportionate; loss of the withdrawal right after full performance requires the applicable consent and acknowledgment. To exercise a right, send a clear cancellation request to the seller identified on your receipt or to support@peachpixel.cc for direct purchases. Platform refund procedures and mandatory rights for defective digital products also remain applicable.
12. User content and permissions
You retain ownership of your User Content. Submit only material you are entitled to share, with permission for any included personal information or third-party intellectual property. It must be accurate where presented as fact, lawful, free from malicious code, and consistent with the rules in Section 5. Do not upload confidential material to public or community features.
By submitting User Content, you give PeachPixel LTD a worldwide, non-exclusive, royalty-free, fully paid license to host, store, reproduce, adapt, translate, display, distribute, and use it, including through our service providers, to operate, improve, and promote the Services. Subject to the deletion rights below, this permission continues without a fixed end date and cannot be revoked. It includes use of permitted adaptations in marketing. To the extent the law allows, you waive moral rights that would prevent these uses, including rights to attribution or to object to permitted modifications.
You may ask us to stop using and delete your User Content through available in-app controls or by contacting support@peachpixel.cc. The license ends for material removed from active use following your request, except for content already shared with others and not deleted by them, content already used publicly under this license, and submissions covered by separate promotion or licensing terms. We take reasonable steps to remove or suppress deleted material from active systems; backup copies and legally required records may remain subject to our Privacy Policy and applicable law.
Publicly shared ideas and information may be seen or reused by other people. We do not guarantee confidentiality or control another person’s use of what you publish. Private support communications and personal information remain subject to the Privacy Policy.
13. Moderation and other users
We may review, refuse, edit, restrict, or remove User Content and investigate conduct. We may monitor or record in-Service activity and communications, including chat or voice features where offered, for purposes described in our Privacy Policy and subject to legally required notice or consent. We do not undertake to review every interaction or submission, and we are not responsible for other users’ material merely because it appears in a Service. Any duties imposed by law remain unaffected.
You are responsible for your interactions with others. We may help resolve a user dispute but are not obliged to mediate unless required by law. Report abuse using an available in-app reporting tool or support@peachpixel.cc.
To the extent legally permitted, you release PeachPixel LTD and the Related Parties from claims and losses arising solely from disputes between you and other users, including unknown claims and losses of profits, goodwill, or data. This does not release liability for our own unlawful conduct or duties that cannot be excluded. If you are a California resident, this release includes a waiver of California Civil Code section 1542, which ordinarily protects claims you do not know or suspect to exist when giving a general release.
14. Advertising and third-party services
The Services may display advertising, link to external websites, offer rewarded advertisements, or integrate platform and third-party features. Our Privacy Policy explains relevant data practices and advertising choices. Access to a third-party feature may require that provider’s own account, permissions, terms, and software updates.
A link or advertisement does not amount to our endorsement or a guarantee of an external product. Third parties control their own content, transactions, availability, business practices, and privacy policies. Review their terms before sharing information, buying anything, or accepting a promotional offer. You are responsible for obligations you voluntarily undertake with them. Subject to mandatory law, we are not liable for their independent acts or omissions.
15. Promotions, rewards, and offers
Competitions, loyalty rewards, gifts, and limited-time offers may have separate eligibility requirements, deadlines, and official rules, which apply alongside these Terms. Participation is optional, and we are not required to make any particular offer available to every user.
Unless an offer expressly permits otherwise, it cannot be transferred, redeemed for cash, or exchanged for another benefit. We may require lawful eligibility checks, declarations, releases, or other documentation before providing a reward. Any applicable taxes, charges, travel arrangements, or offline activities will be disclosed with the offer; if you accept, you are responsible for those disclosed obligations and associated risks to the extent permitted by law. A one-time bonus does not become an ongoing subscription entitlement merely because it accompanies a subscription.
16. Feedback and intellectual property complaints
We welcome feedback about existing features. Please do not send confidential proposals or unsolicited concepts for new products. We have no obligation to review, acknowledge, return, or develop unsolicited submissions. Unless a separate written agreement or promotion rule says otherwise, feedback and unsolicited suggestions are non-confidential, and you permit us to use, adapt, disclose, and distribute them for any purpose without payment or attribution. This does not override our obligations concerning personal information.
If you believe content infringes your copyright or another intellectual property right, contact support@peachpixel.cc. Identify the protected work, the allegedly infringing material and where to find it, your contact details, and your authority to act. Include any statements, signature, or other information required under the applicable notice procedure. We will handle valid notices and counter-notices under applicable law, including the US Digital Millennium Copyright Act where it applies. We may restrict repeat infringers and do not interfere with legally protected standard technical measures used by rights holders.
17. Suspension, termination, and deletion
We may restrict, suspend, modify, or close an Account; revoke access to an application or feature; or remove User Content when you breach this agreement, pose a security or fraud risk, or when operational or legal circumstances require it. We may act immediately for serious violations or urgent risks. Otherwise, we will provide notice or an opportunity to address the issue where required by law.
Where legally permitted, we may close an Account that has not been accessed for at least 180 days. Any notice, paid entitlement, retention, or refund obligations required by applicable law or purchase terms remain in force.
You may stop using the Services and uninstall our applications at any time. Request Account or personal information deletion through the relevant in-app option, if available, or by emailing support@peachpixel.cc, following the Privacy Policy. Uninstalling an application does not necessarily delete server-side data, and deletion may not erase records we must lawfully retain.
When a license ends, you must stop using the affected Service. Account closure, voluntary deletion, or a ban may remove access to progress, User Content, and unused entitlements. We do not owe replacement benefits or compensation merely because access ends, except where legally required or provided by purchase or platform terms. Remember to cancel separately any subscription billed through an app store.
Provisions that by their nature continue after termination remain effective, including ownership, payment obligations already incurred, permitted retained-content licenses, liability, indemnity, and dispute resolution.
18. Warranties and liability
We aim to provide useful, reliable Services, but do not promise uninterrupted availability, freedom from errors, compatibility with every device, or preservation of all progress or data. To the extent allowed by law, the Services are supplied “as is” and “as available,” and PeachPixel LTD and the Related Parties exclude express or implied warranties concerning merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted enjoyment. If a warranty period may lawfully be limited, it is limited to 30 days from first use or the shortest mandatory period where a longer period is required.
To the extent permitted by law, PeachPixel LTD and the Related Parties are not responsible for indirect, incidental, special, punitive, or consequential loss, including loss of profits, business opportunities, goodwill, or data, arising from use of or inability to use the Services, or for the independent conduct of other users or external providers. These limits apply regardless of the legal basis of a claim, including contract, tort, or warranty.
Subject to the exceptions below, our and the Related Parties’ combined total liability for a claim related to the Services will not exceed the amount you paid us for the Services during the 180 days before you first asserted that claim. If you paid nothing during that period, your contractual remedy is to stop using the affected Service and close your Account, to the extent the law permits that restriction.
These exclusions do not apply to liability that cannot lawfully be limited. This includes fraud, fraudulent misrepresentation, death or personal injury caused by negligence, and non-excludable consumer or data protection rights. Where you are a consumer, these Terms do not exclude required standards for digital content or services, remedies for a failure to meet them, or other protections of the law where you live. If a limitation is not lawful in your jurisdiction, it applies only to the permissible extent.
19. Responsibility for third-party claims
To the extent permitted by applicable law, you must defend and reimburse PeachPixel LTD and the Related Parties for reasonable losses, liabilities, and legal costs arising from a third-party claim caused by your unlawful misuse of the Services, your breach of these Terms or Additional Terms, or your infringement of another person’s rights through User Content. This obligation does not cover loss caused by our own unlawful conduct and does not apply where prohibited for consumers.
We will make reasonable efforts to notify you of a relevant claim. We may take control of its defense, using reasonable costs recoverable only where this indemnity applies, and you must reasonably cooperate. Neither party may agree to a settlement imposing an admission, payment, or other obligation on the other without that party’s consent. This section survives termination.
20. Dispute resolution and arbitration
Contact us first. Send a written description of the dispute, your contact details, and the remedy you seek to support@peachpixel.cc. We will try to resolve it informally. This request does not prevent urgent relief, a complaint to a regulator, or action needed to preserve a statutory deadline.
Arbitration for US and Canadian users. If you reside in the United States or Canada and the law permits a pre-dispute consumer arbitration agreement, you and PeachPixel LTD agree to resolve unresolved claims about the Services, these Terms, Additional Terms, or the Privacy Policy through binding individual arbitration. This covers claims involving the Related Parties and continues after Account closure. It does not apply where local consumer law prohibits or restricts it.
Arbitration uses an independent arbitrator in place of a judge or jury. By accepting an enforceable arbitration agreement, both parties waive trial before a judge or jury for covered claims. Information exchange may be more limited than in court, and court review of an award is limited. The arbitrator may grant individual remedies available under applicable law.
For US disputes, arbitration will be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, available at adr.org, and the Federal Arbitration Act governs the arbitration agreement. For Canadian disputes, the parties will select an independent arbitrator and a fair consumer procedure consistent with the applicable provincial law. If they cannot agree on an arbitrator, either may ask a competent court to appoint one where the law allows; otherwise the dispute may proceed in court.
You may request a remote or documents-only hearing where appropriate; any in-person hearing will be held in a reasonably convenient location in your country of residence. We will pay arbitration fees the applicable rules or law require us to pay and any additional fees necessary to keep the procedure accessible. Each party bears its own legal costs unless applicable law or a lawful award provides otherwise. If the designated provider will not administer a US dispute, the parties may agree on another provider; if they cannot, the dispute may proceed in a competent court.
Except where the law reserves the question for a court, the arbitrator decides the scope and enforceability of this arbitration agreement. Either party may ask a competent court to compel required arbitration or pause related court proceedings.
Exceptions. Either party may bring an eligible individual small-claims case, a dispute concerning intellectual property, or a claim concerning a breach of the community rules in Section 5 in a competent court. Nothing prevents a legally protected regulatory complaint or application for urgent protective relief.
Individual claims. Where enforceable, neither party may bring covered claims as a class, collective, consolidated, or representative proceeding. The arbitrator may not combine different users’ claims without all parties’ written agreement or grant relief for people who are not parties. An award determines only that dispute and does not decide another user’s claim. If this class action waiver is held invalid, the arbitration requirement in this section falls away, and the rest of the Terms remains effective. This waiver does not restrict any collective remedy that mandatory law preserves.
We will give at least 60 days’ notice by email or through the Services before any change to this arbitration agreement takes effect. A change will not retrospectively alter a dispute already notified to us, and any legally required consent will be obtained.
21. Governing law and courts
The laws of England and Wales govern these Terms and related contractual and non-contractual disputes, except that mandatory protections of your country of residence remain available and Section 20 specifies the law governing US arbitration. For disputes not subject to enforceable arbitration, the courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer venue rights. If you are a consumer entitled by mandatory law to bring proceedings in your home courts or rely on your home law, this section does not take away that entitlement.
Where the law allows, PeachPixel LTD may seek an injunction or other equitable relief to protect intellectual property, confidential information, or the Services from actual or threatened misuse when monetary compensation would be inadequate. Any relief, proof requirements, or security are for the court to determine. Subject to mandatory rights and remedies available in arbitration, you agree to seek monetary remedies rather than an order preventing operation of a Service. This does not exclude injunctive or other relief you cannot lawfully be required to waive.
22. Additional terms for Apple applications
If you obtain an application through Apple’s App Store, this agreement is between you and PeachPixel LTD. We are responsible for the application, its content, applicable support and maintenance, and warranty, product, consumer, privacy, regulatory, and intellectual property claims; Apple does not undertake those responsibilities under this agreement. Apple has no obligation to provide application support or maintenance.
Your license permits use on Apple-branded devices you own or control under Apple’s usage rules, including eligible use through Family Sharing or volume purchasing. Comply with applicable third-party agreements. If an applicable application warranty is breached, notify Apple for a refund of the application purchase price, if any; Apple has no further warranty obligation where law permits. Other warranty-related claims remain our responsibility, subject to lawful limitations.
You represent that you are not in a US-embargoed country or a country designated by the US government as supporting terrorism, and are not on a US prohibited-party list. Apple and its subsidiaries may enforce this agreement as third-party beneficiaries upon your acceptance. Questions and claims about the application should be directed to PeachPixel LTD at the address and email in Section 24.
23. Changes and general provisions
Changes to the Terms. We may update this agreement and related feature or community rules. We will post the updated version at peachpixel.cc/terms.html, update the date, and provide additional notice of material changes through the application, email, or another appropriate channel. Changes apply from the stated effective date, or from posting where no later date is stated, subject to required notice periods and consent. Continued use after a validly notified change takes effect indicates acceptance where the law permits. If you disagree, stop using the affected Service and exercise any available cancellation rights. A dispute already notified to us is governed by the version in effect when we received that notice; subsequent use may be governed by the updated Terms. Section 20 has a separate notice requirement for arbitration changes.
Entire agreement. These Terms and the policies and Additional Terms they incorporate are the complete agreement about the Services and replace prior communications on that subject, without excluding liability or representations that the law protects. An individual amendment must be agreed in writing by you and PeachPixel LTD; you cannot change the agreement unilaterally.
Severability and waiver. An invalid provision is limited or replaced by a lawful provision reflecting its purpose as closely as possible, while the remainder continues, subject to the special rule in Section 20. A delay or failure to enforce a right does not waive it. An express waiver must be recorded in writing by both parties and applies only to the specified circumstances.
Transfer. We may transfer this agreement and associated rights and obligations, including as part of a merger or sale, subject to applicable notice requirements and without reducing mandatory consumer protections. You may not assign your rights or obligations without our prior written agreement, except where the law permits. An unauthorized transfer has no effect.
Language. The English version governs interpretation of any translation, except where applicable law requires otherwise.
Events beyond our control. We are not responsible for delay or failure caused by events we cannot reasonably control, such as natural disasters, war, terrorism, civil disruption, government restrictions, labor disputes, shortages, or external infrastructure failures, to the extent the law permits. Mandatory refund and consumer rights remain unaffected.
Export compliance. Comply with sanctions, export and import controls, and restrictions applicable to your device, location, and use. Do not download or use the Services in violation of those restrictions. For US government users, applications and documentation are supplied as commercial software under the applicable procurement rules, with only the rights those rules and this license permit.
24. Contact and notices
For support, billing questions, abuse reports, deletion requests, or legal notices, contact support@peachpixel.cc. Include the application name and enough information to identify your request; do not send passwords or full payment card details.
Written notices may also be addressed to:
PeachPixel LTD — Legal Notices
128 City Road
London, EC1V 2NX
United Kingdom
We may deliver notices through peachpixel.cc, the relevant application, email, or another contact method you provide, subject to applicable law. Use the written channels above for notices under these Terms unless a feature specifies another procedure. Any notice method expressly permitted by mandatory law remains valid.